Legal
Refund policy
Effective October 3, 2026. This policy covers the one-time paid tool-submission service on Public Prompts.
Rejected submissions
The one-time USD 19.99 listing fee is paid before editorial review. We aim to publish eligible submissions within two days of payment. If we decline your submission or cannot publish it, we issue a full refund to the original payment method. This also covers eligible paid submissions from our previous payment workflow.
Accepted submissions
Once a submission is accepted and the listing service has been fulfilled, the listing fee is not refundable except where required by applicable law. Payment does not buy ranking, featured placement, traffic, a positive opinion, or an endorsement.
Processing time
Stripe processes new payments and refunds. Legacy payments may be refunded through Paddle. After we issue a refund, your bank or payment provider may need additional time before the funds appear on the original payment method.
Payment problems
For duplicate charges, technical payment issues, or questions about a refund, email publicpromptsart@gmail.com from the address associated with the submission. Include the tool name and your submission or payment reference when available, but never send full card details.