Legal
Refund policy
Effective July 21, 2026. This policy covers the one-time paid tool-submission service on Public Prompts.
Rejected submissions
A USD 19.99 payment gives a tool owner an opportunity to submit a tool for independent editorial review. If we do not accept the submission for publication, we issue a full refund to the original payment method.
Accepted submissions
Once a submission is accepted and the listing service has been fulfilled, the listing fee is not refundable except where required by applicable law. Payment does not buy ranking, featured placement, traffic, a positive opinion, or an endorsement.
Processing time
Paddle processes payments and refunds as our merchant of record. After a refund is approved, Paddle and the buyer’s bank or payment provider may need additional time before the funds appear on the original payment method.
Payment problems
For duplicate charges, technical payment issues, or questions about a refund, email publicpromptsart@gmail.com from the address associated with the submission. Include the tool name and Paddle transaction reference when available, but never send full card details.