Series180

Series180 is a cloud-based CRM, mid-office, and booking platform for companies running scheduled group travel. It supports long-haul tours, coach series, and inbound back-to-back departures, with workflows that connect lead capture to booking, operations, and departure management. Teams can collect leads from B2B, B2C, and email sources, manage follow-ups, convert reservations, store passenger details, and handle cancellations. The platform also supports package creation, multiple departures, pilgrim bookings, quotations and costing, invoice and voucher generation, agent commissions, and centralized operational data. Travel companies can extend their sales reach with bookable B2B partner portals and B2C booking engines, plus online enquiries, package publishing, customer profiles, and additional points of sale. Coach operators can manage seating and assign an appropriate coach to a departure, while inbound operators can coordinate recurring arrivals and joining guests. Series180 is intended for outbound tour operators, inbound operators, coach-tour businesses, and group-travel companies that need sales and operations in one system. Product-specific scope and deployment options are discussed through a free demo.