Superflows

Superflows adds a configurable AI assistant directly to a SaaS product. Users can ask complex analytics questions in natural language, and the assistant calls the product’s APIs, processes the returned data, and presents the result as an explanation or plot. It can also carry out product actions on a user’s behalf, pausing for confirmation before completion. The assistant can reference product documentation, giving users an in-product guide to features and workflows. Teams connect their API endpoints and documentation, configure authentication, define acceptable answer formats and behavior, then test the experience in a playground. Once ready, the assistant can be integrated into a frontend with a single code snippet. Interaction analytics help product teams review what users ask, identify useful answers, and spot areas that need improvement. Superflows is designed for SaaS product teams that want to make analytics and product functionality easier to access without building a separate AI team or continually adding dashboards. Its CRM copilot use case demonstrates how users can query pipeline performance, prioritize deals, and create follow-up tasks through chat.