Chatbot

ChatBot.com combines a no-code chatbot builder with an AI customer-service agent. Start by pointing the agent at a website, help center, URL, PDF, DOCX file, or internal article. Add plain-language instructions for its role, tone, languages, and boundaries, then test conversations in a preview before publishing. A drag-and-drop canvas handles situations that need explicit control, using triggers, conditions, delays, branches, and actions. The same agent can appear in a website widget, WordPress site, Messenger, WhatsApp, or Twilio-powered SMS channel, with conversations managed in a shared inbox. Shopify support can use catalog and order context. Workflows can pass information to tools such as Salesforce, HubSpot, Mailchimp, or Slack, while webhooks extend automation to other systems. Human handoff preserves the conversation context when an agent needs to take over. For support and sales teams, the platform also includes ticketing, customer profiles, proactive campaigns, analytics, AI reply suggestions, ticket summaries, and automated tagging. Reports cover resolution rates, satisfaction, transfers, response times, chat volume, and team activity, helping teams connect routine support automation with lead capture and revenue workflows.